Terms of Use & Service Disclosure

1. Nature of Referral & Dispatch Services

Roof Expert USA operates as an independent marketing, referral, and contractor dispatch facilitation platform. By accessing this website (https://chandleraz.roofexpertusa.com/) or contacting our telephone hotline at (888) 208-4155, you acknowledge and agree that Roof Expert USA is not a licensed roofing contractor, does not directly employ roofing technicians, and does not directly perform roofing repairs, installations, tarping, or structural assessments.

2. Independent Contractor Relationship

All roofing assessments, emergency poly tarping, leak repairs, underlayment replacements, coatings, and structural work are performed exclusively by independent third-party roofing contractors. Each contractor is an independently owned and operated business entity. Roof Expert USA does not control, supervise, or direct the physical methods, techniques, or safety protocols employed by dispatched contractors.

3. Contractor Verification, Licensing & Insurance

While we endeavor to connect property owners with reputable local roofing professionals, property owners retain sole responsibility for verifying:

• Current license status with the Arizona Registrar of Contractors (ROC).
• Adequacy of commercial general liability insurance and workers' compensation coverage.
• All written estimates, contracts, payment schedules, and change orders.
• Applicability and duration of manufacturer warranties and contractor workmanship guarantees.

4. Limitation of Liability

In no event shall Roof Expert USA, its parent entities, officers, or dispatch personnel be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the workmanship, negligence, delays, pricing disputes, property damage, or contractual breach of any independent contractor referred through this platform.

5. Accuracy of Content

The informational content provided on this website regarding desert heat degradation, tile roof systems, monsoon wind damage, and maintenance protocols is provided for general informational purposes only and should not be construed as engineering, architectural, or professional structural advice. Always obtain a direct, on-site inspection from a licensed roofing professional.

6. Contact Regarding Terms

Questions regarding these terms may be directed to our dispatch coordination line at (888) 208-4155.